Delivery & Refunds
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Delivery
We are working hard to expand our delivery area and currently operate in 29 countries:
- Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland;
- Free delivery is available for orders over €49, this promotion applies automatically at the time of order placement (please refer to the Sale section for all promotional details);
- Average delivery time: 2-4 business days from the date of payment.
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Refunds
- We process refunds automatically if requested within 14 days of the order's payment date, no questions asked. If you provide a justification, we can process refunds within 30 days of the payment date;
- To request a refund, please send an e-mail to info@raving-rnino.com or submit a request through your personal account on our website;
- Please note that we cover all costs associated with the refund process;
- For more detailed information on our refund policy, please refer to this link.