Delivery & Refunds

  • Delivery

    We are working hard to expand our delivery area and currently operate in 29 countries:

    - Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland;

    - Free delivery is available for orders over €49, this promotion applies automatically at the time of order placement (please refer to the Sale section for all promotional details);

    - Average delivery time: 2-4 business days from the date of payment.

  • Refunds

    - We process refunds automatically if requested within 14 days of the order's payment date, no questions asked. If you provide a justification, we can process refunds within 30 days of the payment date;

    - To request a refund, please send an e-mail to info@raving-rnino.com or submit a request through your personal account on our website;

    - Please note that we cover all costs associated with the refund process;

    - For more detailed information on our refund policy, please refer to this link.